FAQ
What’s included in the tour?
Our tours include expert guides, desert rides (dune bashing, camel rides, etc.), cultural experiences, and refreshments. Pick-up and drop-off services are also included for your convenience.
Is there an age or health restriction for the tours?
While our tours are suitable for most individuals, certain activities such as dune bashing may have age or health restrictions. We recommend checking with us before booking if you have any specific health concerns.
Can I customize my tour?
Absolutely! We offer flexible tour packages that can be tailored to your preferences, whether it’s the length of the tour, type of activities, or specific experiences you’d like to explore.
How long is the desert safari?
Our desert safaris vary in duration, typically ranging from 2 to 6 hours. We can also create half-day or full-day experiences depending on your schedule and interests.
What should I wear?
We recommend wearing comfortable clothing, sunglasses, and sunscreen to protect against the sun. Closed shoes are ideal for the desert environment. If you’re planning to ride a camel or participate in dune bashing, we advise wearing something suitable for those activities.
Is food and drink included?
Yes, we provide light refreshments such as water and snacks during your tour. For longer trips, we offer a more extensive selection of meals, including traditional Arabian cuisine.
What happens if I need to cancel or reschedule?
We offer flexible booking options. You can reschedule or cancel up to 24 hours before your tour for a full refund. For cancellations within 24 hours, a small cancellation fee may apply.
Are the tours safe?
Yes, safety is our top priority. All of our guides are professionally trained, and we ensure all vehicles and equipment are in excellent condition. We also follow strict safety measures during every activity.
Do you provide transportation?
Yes, we offer complimentary pick-up and drop-off services from hotels and major points in the city, ensuring you have a hassle-free experience.
How do I book a tour?
You can easily book a tour through our website or by contacting our customer service team. Just let us know your preferred date, and we’ll take care of the rest!